Ring Chime isn't receiving power
Ring Chime Isn’t Receiving Power
Try these steps if your Ring Chime is not powering on or is not showing any signs of power.
Before you begin
The metal prongs on the slide-on plug can sometimes be pressed in during transit. Reseating the plug and gently pulling the prongs out can often resolve the issue.
Unplug the Ring Chime
Remove the Ring Chime from the wall socket before checking the plug section.
Remove the slide-on plug
Carefully slide the plug attachment off the Ring Chime.
Check the metal prongs
Look at the metal prongs that attach to the slide-on plug. If they look pressed in, gently pull them out as far as they will comfortably go.
Slide the plug back on
Refit the slide-on plug securely, making sure it sits properly on the Ring Chime.
Plug it back into the socket
Plug the Ring Chime back into a wall socket and wait to see if it powers on.
Try another wall socket
If it still does not power on, try another suitable wall socket to rule out a socket issue.
Still having issues?
If the problem still persists, please get in touch so that we can assist further and provide a free returns label.