Skip to main content

Return

Red Rock UK · Customer Support

Returning Your Item

Changed your mind? Follow the instructions below to return your order to us.

Our Returns Address

Please securely package your item and take it to your local Post Office using the address below.

Red Rock UK - Returns
Premier House
Harrow Lane
Godalming
GU7 3LD

Please include your order number inside the parcel so we can identify your return when it arrives.

How to Send Your Return

  1. Package your item securely. Include any supplied accessories and your order number.
  2. Visit your local Post Office. Take your parcel and our returns address with you. You will need to pay for the return postage yourself.
  3. Use a tracked postage service. We strongly recommend choosing a tracked service so you can monitor your return.
  4. Keep your postage receipt. Retain your proof of postage and tracking information until we have confirmed that your return has arrived safely.
Important: This return method is for change-of-mind returns, where the buyer is responsible for postage costs.