Start with both earbuds in the case

Make sure both earbuds are sitting correctly in the charging case and that the case has charge.

Reset the right earbud first

Take only the right earbud out of the case.

Tap the centre touch area on the right earbud 4 times.

Wait for the red light

The right earbud should power off and show a red light.

If it does not, repeat the 4 taps.

Put the right earbud back

Place the right earbud back into the charging case.

Reset the left earbud

Take only the left earbud out of the case.

Tap the centre touch area on the left earbud 4 times.

Wait for the red light again

The left earbud should power off and show a red light.

Place the left earbud back into the charging case.

Remove both earbuds together

Now remove both earbuds from the case together.

Wait a few seconds for the earbuds to pair to each other.

Turn Bluetooth back on

Turn Bluetooth back on from your phone settings and open the Bluetooth device list.

Select Indy or Indy Wireless

Look for Indy or Indy Wireless in the available Bluetooth devices list, then tap it to pair.

If more than one Indy option appears, wait a few seconds and choose the main Indy option.

If they still will not pair

• Put both earbuds back in the case and check that the lights come on.
• Clean the charging contacts on the earbuds and inside the case.
• Keep the earbuds close to your phone.
• Restart your phone and try again.
• Repeat the reset, making sure each earbud is reset separately.