Take both earbuds out of the case

Remove both earbuds from the charging case and keep them close together.

Make sure they are powered on

The earbuds should be powered on, but not connected to your phone.

If they connect automatically, turn Bluetooth off on your phone and continue with the reset.

Reset both earbuds

Press and hold the button on both earbuds at the same time for around 4 to 6 seconds.

Wait for the reset confirmation

You should hear tones or see the LEDs flash. This means the reset has completed.

Place both earbuds back in the case

Put both earbuds back into the charging case and make sure they sit correctly.

Take both earbuds out again

Wait a few seconds, then take both earbuds out of the charging case again.

The earbuds should reconnect to each other and enter pairing mode.

Turn Bluetooth back on

Turn Bluetooth back on from your phone settings and open the Bluetooth device list.

Select Grind from Bluetooth

Wait for Grind, Grind Fuel, or Skullcandy Grind to appear in the available Bluetooth devices list.

Tap it to pair.

Accept pairing prompts

Accept any pairing prompts that appear on your phone.

Once paired, test both earbuds with music or audio.

If they still will not pair

• Make sure both earbuds and the case are charged.
• Check that the earbuds are sitting correctly in the case.
• Clean the charging contacts on the earbuds and inside the case with a dry cloth or cotton bud.
• Restart your phone and try again.
• Try pairing them to another phone to check whether the issue is with the earbuds or the original device.
• Check the Skullcandy app or Skull-iQ app for firmware updates, as updates can help with connection issues.